Questions, answered.

No. You keep the number you already have. We simply set your existing line to forward, so when a call is missed, our system instantly steps in with a text — your customers never see a different number, and nothing about your current setup has to change.

Most businesses are fully live in less than a week. We handle the entire build — your hours, services, pricing, FAQs, and calendar all get configured for you, set up to book customers in directly or to work with the booking tool you already use. You'll review and approve everything before it goes live.

It hands off to you. The AI is built to handle the everyday questions — hours, pricing, booking, common requests — but the moment a conversation needs a human, it flags you and passes it along. It's built to stay in its lane: it takes a message or routes the caller to you rather than guess, and it never makes things up about your business. You stay in the loop on anything that matters, without being chained to your phone for the routine stuff.

Fair question — and it's the reason we let you try it before anyone asks for a dime. It answers in plain language, knows your business inside out, and hands off to a human the moment it should. No hold music, no phone tree, no robotic weirdness.

Don't take our word for it: call (406) 840-0404 any time and judge for yourself — that's our own AI receptionist picking up.

Yes — and you should. Our own line, (406) 840-0404, is answered 24/7 by the exact system we build for clients. Call it, ask it anything, try to trip it up — it'll even book you a demo. Or see the live demo in action first.

Both — your choice. We can run a full scheduling system right inside your front desk, with your services, staff, hours, and durations, so customers book straight in by text or chat and get an instant confirmation. For multi-staff businesses, each person gets their own calendar — round-robin or pick-your-person.

Or if you're already on a booking tool you like, we point the front desk at it and send your existing link instead.

Yes — as our chat channels add-on. We build a custom chat widget styled to match your site, and the same add-on covers Facebook, Instagram & TikTok Messenger, so visitors and DMs get instant answers right where they already are — pricing, hours, services, booking. It all runs on the same brain as your text line, so the experience is the same no matter how someone reaches you.

Yes. New inquiries from your website, Facebook, and Instagram get captured, sorted, and sent to the right person automatically — new bookings to whoever schedules, account questions to the office, and so on. Nothing piles up in one inbox waiting to be noticed.

Yes. After an appointment, the system can automatically ask happy customers to leave a Google review with a one-tap link — and route anyone unhappy to you privately first, so problems get handled before they go public. More 5-star reviews means higher local search ranking and more calls.

No. Everything is month-to-month — cancel anytime. We'd rather earn your business every month than trap you in a contract. If it's not working for you, you're free to walk away.

None at all. This is a fully done-for-you service — we build it, train it, test it, and launch it. You don't touch any software or settings. You just start receiving the leads and bookings it captures.

Yes — it's live now, as an add-on. A natural-sounding AI voice agent picks up your line 24/7, answers the common questions out loud, and books appointments on the call. Your base plan covers text-first answering; add voice whenever you're ready and it plugs into the same front desk.

Far less than missing the calls you're missing now — and a fraction of what a part-time receptionist would run you, while covering you around the clock instead of 40 hours a week.

Our pricing is published — no "call for a quote" games. Plans start at $397/month for founding clients (rate locked for life, first month free), with setup from $500. See the full breakdown on our pricing page, or reach out and we'll walk you through exact numbers for your business.

Yes. Customer information is used solely to deliver the service you've signed up for — it is never sold, rented, or shared with third parties for marketing. SMS opt-in consent is never shared with anyone. For businesses in sensitive fields like health, medical, or accounting and tax, the front desk is set up for capturing and routing new inquiries — it leaves anything clinical, financial, or otherwise sensitive to your staff. You can read the full details in our Privacy Policy and SMS Consent Policy.

Yes — healthcare is one of our specialties. We build privacy-first front desks for dental, medical, physical therapy, and chiropractic offices, designed from the ground up to capture and route new patient inquiries while leaving anything clinical to your staff. Ask about our healthcare tier when you reach out.

Any local business that takes calls, books appointments, or loses leads after hours — salons and barbers, cleaning services, home services, trades and contractors, dental and med spas, pet services, accounting and tax, and massage and wellness. If a missed call means a missed customer, this is built for you.

Yes — 406 Front Desk is owned and run right here in Kalispell, Montana, serving the Flathead Valley and businesses across the state. No offshore call center, no faceless software company: the person who builds your system is the person who answers when you call. Built here. Backing you.