Privacy Policy
How we collect, use, and protect your information
406 Front Desk ("we," "us," or "our") provides AI receptionist services for local businesses. This Privacy Policy explains how we collect, use, and protect information you provide when you interact with our website, demo request form, or messaging services — including messaging services we operate on behalf of our business clients.
1 Information we collect
- Name — provided when you submit a form or contact us.
- Phone number — provided when you request a demo or opt in to receive SMS messages.
- Business information — details you share about your business when requesting a demo or service.
- Communication history — records of text messages or other interactions with our service or team.
- Customer messages — when we provide services to a business client, we process messages between that business and its customers on its behalf, solely to deliver the service.
2 How we use your information
- Respond to your demo requests and inquiries.
- Send demo messages, follow-ups, and service information.
- Answer questions about our services and pricing.
- Improve how we communicate with and serve our customers.
- Comply with applicable laws and regulations.
3 SMS messaging and consent
By checking the SMS consent box on our form, you agree to receive text messages from 406 Front Desk LLC regarding your inquiry, our services, and related follow-up messages. Checking the box is optional; submitting the form or providing your phone number without checking it does not opt you in to SMS. Where we operate messaging on behalf of a business client, messages are sent under that business's instructions for appointment, booking, customer-service, and — where you have separately and optionally consented — promotional purposes.
- Message frequency varies based on your activity and requests.
- Message and data rates may apply.
- Reply STOP at any time to unsubscribe from SMS messages.
- Reply HELP for assistance.
- We do not require SMS consent as a condition of purchasing any goods or services.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in consent is never shared with any third parties.
4 Sharing of information
We do not sell, rent, or trade your personal information to third parties. We may share information only with service providers who help us operate our messaging and communication systems, under confidentiality obligations, or when required by law.
5 Data retention
We retain your information for as long as necessary to provide our services or as required by applicable law. You may request deletion of your information at any time by contacting us.
6 Data security
We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7 Cookies and tracking
Our website may use cookies and similar tracking technologies to operate the site, remember your preferences, and understand how visitors use our pages. These technologies may collect information such as your browser type, device, pages visited, and general usage activity.
You can control or disable cookies through your browser settings, though some parts of the site may not function properly if cookies are disabled. We do not use cookies to collect SMS opt-in information, and your mobile opt-in data is never gathered through tracking technologies.
8 Your rights and choices
- Request access to the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information.
- Opt out of SMS messages at any time by replying STOP.
9 Contact us
If you have questions about this Privacy Policy or your information, contact us at admin@406frontdesk.com.